Silk Mobile

Table of Contents (Homepage)

Manage License

There are two types of licenses on Silk Mobile .

Node Locked license (regular purchased license): Seat License which is bound to the machine where it was activated.

Floating license (Server installation instructions): Concurrent License which is installed on a server machine and can be taken by different users on the organization.

Getting a license

Valid Node Locked license should be an alphanumeric string of 36 characters of the form: XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Step 1: Access the website: https://licactivation.com/ems/customerLogin.html.

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Step 2: In the "Product Key" field, enter a valid license key and click "Login" to get the features details and expiration date for the specified license key.

The following screen will indicate the valid license.

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Note: It is recommended to check that all expected features of required license is there and that expiration date is as should.

Important Fields

Field

Description

Activations

Number of times license can be activated in total

Remaining activations

Number of times license can still be activated on a new machine

Previous activations

Number of times license was activated before

Feature Names

Features on the license (OSs, Add ons etc.)

Each feature has an expiration date (can be viewed by clicking the License terms).

Finding Invalid License

When you click the "Login" button on the main login dialog box, the system might display the following error messages:

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Note: Verify that the specified license key is a valid key. The characters are not missing from the key or the key is not wrongly copied, and so on.

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Note: Verify that the specified license key is not disabled by the sales department. For more information, contact support@experitest.com.

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Note: The specified license key is already activated and cannot be activated again (without transferring it first).